RETURN POLICY
At See You, we want you to be completely satisfied with your purchase. If you are not happy with your product, we offer a simple and hassle-free return policy. Please review the following details:
Return Period
You may return most items within 30 days of the delivery date. Items must be unused, in their original packaging, and in the same condition as when they were received.
Non-Returnable Items
The following items are not eligible for return:
- Opened or used products
- Sale or discounted items
- Gift cards
How to Initiate a Return
To start a return, please contact our customer service team at [insert contact details] with your order number and the item(s) you wish to return. We will provide you with a return authorization and instructions on how to send your items back.
Return Shipping
You are responsible for the cost of return shipping unless the product is defective or damaged. We recommend using a trackable shipping service or purchasing shipping insurance for items over [insert amount], as we cannot guarantee that we will receive your returned item.
Refunds
Once your return is received and inspected, we will process your refund to the original payment method. Please allow 5-10 business days for the refund to appear in your account, depending on your payment provider. Original shipping charges are non-refundable.
Exchanges
If you would like to exchange an item for a different size or product, please follow the return process and place a new order for the item you wish to receive.
Damaged or Defective Items
If your item is damaged or defective, please contact us immediately. We will assist you in resolving the issue by offering a replacement or refund, and we will cover the return shipping costs.